Privacy Policy

To respond to enquiries and coordinate travel services, JST Andaman Travels may collect information such as:

• Customer name and contact details.
• Passenger details needed for reservations.
• Travel dates, itinerary preferences and accommodation requests.
• Identification details where required by a supplier or applicable law.
• Payment status, transaction references and booking history.
• Information submitted through forms, email or other official communication channels.

Customers should provide only information reasonably required for their enquiry or booking.

Customer information may be used to:

• Respond to enquiries and prepare quotations.
• Confirm and manage reservations.
• Arrange accommodation, ferry transfers, transport and sightseeing.
• Send booking updates and travel-related communications.
• Process payments, cancellations and refunds.
• Address complaints, prevent fraud and comply with legal obligations.

Marketing communications, where offered, will be handled in accordance with applicable consent and communication requirements.

We may share the minimum information reasonably necessary with relevant hotels, ferry and cruise operators, transport providers, activity operators, booking partners, payment providers and authorised representatives to deliver the booked services.

Information may also be disclosed to competent authorities where required by law.

We do not sell customer personal information to third parties for their own marketing purposes.

Payments may be processed through the payment method or provider specified during booking. Payment credentials should be handled through authorised and secure payment channels.

We take reasonable measures to protect the personal information we handle. However, no website, electronic communication channel or data transmission can be guaranteed to be completely secure.

Customers should not share banking passwords, payment PINs or one-time passwords with anyone claiming to represent the travel business.

Personal information will be retained for as long as reasonably required for booking administration, customer support, financial records, legal obligations and dispute resolution, subject to applicable law.

Where information is no longer required, it will be securely deleted or anonymised where appropriate and legally permitted.

Customers may contact us to request correction of inaccurate personal information, raise a privacy concern or make another request available under applicable law.

We may need to verify the customer's identity before acting on such a request.

This website uses only essential cookies and browser storage needed for it to work — for example to keep an administrator signed in and to remember the packages you saved. It does not use advertising or cross-site tracking cookies.

Where a page shows an embedded Google map, Google may set its own cookies under its own policy. Any non-essential tracking added in future will be disclosed here first.